Consulting forinstitutions.
Consulting is the institutional side of support. It is for organisations and teams that face dynamics and complexity at the same time. It rests on the Dynaxity model (Rieckmann 1992, Hamilton 2006).
Faster than the rules
Consulting starts where an organisation has to learn to deal with dynamics and complexity at once, instead of doing more of the same.
Aviation had to learn this early: coordination, human factors, judgement under pressure. Medicine later adopted its checklist discipline. From long consulting work in this industry comes the question this page starts from: what does an airline consultant have to say about leadership?
Level, phase, mandate
The axes of Consulting are the level (team, organisation, system), the phase (diagnosis, design, support) and the mandate. Every mandate has its own depth.
Client names do not appear here. The cube shows where the work happens, not with whom.
- xLevelTeam·Organisation·System
- yPhaseDiagnosis·Design·Support
- zMandate
Way of working
The work runs in three lanes: with the client, in the consulting and in the organisation. Tasks branch off and come back together.